The Shield
Bitdefender managed AV + OS hardening and hygiene baselines.
Witham Tech Managed security for home workstations.
Family PCs, home offices, and high-risk households. Retainer coverage adds documented lockdown, onboarding, and prepaid Safety Net Hours; break-fix and reactive work stay in scope when something breaks. Support is senior-led with an assigned engagement lead who carries context on your environment. Witham Tech holds the relationship—coverage when your lead is out and how handoffs work live in your statement of work, not verbal guessing. When we are busy, triage favors security-urgent work—you are not dropped into an anonymous offshore queue.
Home & family PCs
When it acts up, you know who to call.
Setup, fixes, slowdowns, and the “something’s not right” moments—you keep our number, not a helpdesk tree.
- · We get to know your machines and how your household actually uses them
- · You reach Witham Tech directly
- · Your agreement says who covers you if your usual person is away
Testimonials
Client Story
“After my grandparents almost got scammed again, I knew something had to change. Witham Tech locked down their computers and gave our family clear direction on how to avoid becoming victims. Now I just call Witham Tech if something doesn't seem right.”
Four pillars
Everything below is spelled out in the statement of work.
The Foundation
Mandatory onboarding security review before policy and tooling roll wide.
Policy-Enforced Browsing
Clean Room
Many scams and malware threats still arrive through the browser. We run Brave in a managed, locked-down setup—the same kind of controls businesses use, applied on your PC—so sketchy add-ons and loosened settings do not creep back in. That shrinks the surface for tech-support traps, fake “virus” pages, and malicious redirects.
In plain terms
- · Safe defaults; only approved extras—not a free-for-all.
- · Those rules live on the machine, so everyday browsing cannot quietly undo the lockdown.
The Retainer
Flat monthly fee, prepaid Safety Net Hours, predictable billing—encourages fast reporting.
Pricing
Confirm final scope in proposal.
Annual (best value)
$500 /year
About $41/month equivalent.
- · Onboarding review · Bitdefender + hardening
- · Policy Brave (GPO / local)
- · Safety Net Hours · Engagement lead & senior-led triage
Month to month
Monthly
$50 /mo
- · Same stack, tuned for scam / redirect risk
- · Safety Net for “something feels off”
- · Account lead + senior escalation (per SOW)